Shipping update - about COVID-19

Dear Valued Customer,

We hope this letter finds you well. We understand that receiving your order on time is crucial, and we have been working tirelessly to ensure that our delivery services are as efficient as possible. However, we are experiencing delays with our delivery carriers services, which unfortunately are beyond our control. Rest assured that we are doing everything in our power to expedite your order and get it delivered to you as soon as possible.

In light of these circumstances, we wanted to remind you that we offer free shipping and returns on all our products. We understand that delays may be frustrating, and we want to do everything possible to make your shopping experience with us as easy and stress-free as we can. Regardless of carrier delays, we are committed to delivering what you ordered as quickly as possible, and we appreciate your patience in this matter.

Thank you for your continued support and for entrusting us with your shopping needs. We look forward to serving you in the future.

 

Sincerely,

The Fashion NetClub Team.

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Coronavirus (Covid-19) pandemic has created unprecedented times for all kind of businesses, and E-Commerce is not exempted.

 

Our goal of providing a good online shopping experience to our customers is more than ever a big challenge. Related to this, we want to give you an update: USPS and its e-Packet international service (which we use to bring your items in the USA) made drastic changes April last year which means packages may temporarily require more time to be delivered to their destinations due to limited transportation availability as result of the Coronavirus (Covid-19) pandemic. Currently the US Postal Service has temporarily suspended acceptance and delivery of international mail items from several countries. See all countries impacted by COVID-19, and service alerts.

At Fashion NetClub our goal is to offer you good prices with the best shipping option; "Get One or More, Free Shipping" no matter where you live. Every day, we deliver to hundreds of customers across the world from any of our distribution centers or manufacturers located in US and overseas, ensuring that we provide the very highest levels of responsiveness to you always. However, we apologize for any delay on getting your order to your step-front door. Also, production and shipping from our manufactures and suppliers have been impacted by this global issue beyond our control and are causing a bit of a wait. If you recently placed an order with us, we would appreciate your patience. And continue following tracking of your items at "Your Order" Page..

one-last-package-dropped-onto-the-stack - Photo by Samantha Hurley
We hope all of this is over soon to return to regular order shipments as best we can. Again, thank you for your patience and support.


Stay well!

The Fashion NetClub Team.